Privacy Policy

When you register to use the services in our member area, you consent to GOFX collecting your personal information. This information is necessary for:

• Membership registration and account management
• Providing and improving our services
• Resolving potential disputes or issues
• Ensuring security and preventing fraud

Additional information may be collected through various channels including:

• Live chat support interactions
• Phone calls with our support team
• Member area surveys and feedback forms
• Trading activity and platform usage

GOFX uses your personal information to:

• Provide secure and reliable trading services
• Verify and identify users for account security
• Support account activation and management
• Develop new service features and improvements
• Offer relevant promotions and updates
• Comply with legal and regulatory requirements
• Prevent money laundering and financial crimes

We are committed to using your information only for legitimate business purposes and in accordance with applicable data protection laws.

GOFX values your privacy and generally does not disclose your personal information to third parties. However, we may share information in the following circumstances:

• Legal authorities when required by law or court order
• Tax agencies for regulatory compliance
• Anti-money laundering organizations as required
• Identity verification providers for account security
• Payment processors for transaction handling
• Trusted partners for service delivery (with limited information)

Any information shared with third parties is done so under strict confidentiality agreements and only to the extent necessary for the specific purpose.

Our website uses cookies to enhance your experience and provide better services. Cookies are used to:

• Ensure website functionality and performance
• Support your trading activities and preferences
• Collect and analyze website interaction data
• Remember your preferences and settings
• Provide personalized content and recommendations
• Improve our services based on usage patterns

We may work with external analytics organizations to better understand website usage and improve our services. You can manage cookie preferences through your browser settings.

GOFX implements robust security measures to protect your personal information:

• SSL encryption for all data transmissions
• Secure servers with firewall protection
• Regular security audits and updates
• Limited access to personal information on a need-to-know basis
• Employee training on data protection
• Incident response procedures for potential breaches

Under applicable data protection laws, you have the following rights:

• Access to your personal information
• Correction of inaccurate data
• Deletion of your data (right to be forgotten)
• Restriction of processing
• Data portability
• Object to processing
• Withdraw consent at any time

To exercise any of these rights, please contact our Data Protection Officer using the contact information provided below.

We retain your personal information only for as long as necessary to:

• Provide our services to you
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements
• Maintain business records for legitimate purposes

When your information is no longer needed, it will be securely deleted or anonymized in accordance with our data retention policies.

This privacy policy applies only to the GOFX website and services. We are not responsible for the privacy practices of:

• Third-party websites linked from our site
• External payment processors
• Social media platforms
• Other services not directly operated by GOFX

We recommend reviewing the privacy policies of any external websites or services you access.

GOFX reserves the right to modify this privacy policy at any time to reflect:

• Changes in our business practices
• New legal or regulatory requirements
• Improvements to our services
• Feedback from users

We will notify you of significant changes through email or prominent notices on our website. We encourage you to regularly review this privacy policy for updates.

If you have any questions, concerns, or requests regarding this privacy policy or your personal information, please contact us: