How to confirm the phone number

Phone Number Confirmation

Secure your GOFX account by confirming your phone number with OTP (One-Time Password) verification.

Why Confirm Your Phone Number?

Phone verification provides essential security benefits:

• **Enhanced account security**: Additional protection layer
• **Transaction notifications**: SMS alerts for account activity
• **Password recovery**: Secure account access restoration
• **Withdrawal verification**: Extra security for fund withdrawals
• **Compliance requirements**: Meet regulatory standards

Step-by-Step Confirmation Process

#### Step 1: Access Verification Settings

• Log into your GOFX client portal
• Navigate to "Account Settings"
• Click "Phone Verification"
• Select "Add Phone Number"

#### Step 2: Enter Phone Number

• **Country Code**: Select your country
• **Phone Number**: Enter mobile number
• **Format**: Use international format (+1234567890)
• **Double-check**: Ensure number is correct

#### Step 3: Request OTP Code

• Click "Send Verification Code"
• SMS sent to your mobile device
• Code valid for 10 minutes
• Check spam/blocked messages if not received

#### Step 4: Enter OTP Code

• Input 6-digit verification code
• Submit within time limit
• Click "Verify Phone Number"
• Confirmation message displayed

OTP Code Requirements

#### Code Specifications

• **Length**: 6 numerical digits
• **Validity**: 10 minutes from sending
• **Usage**: Single use only
• **Case sensitive**: Numbers only

#### Delivery Methods

• **Primary**: SMS text message
• **Backup**: Voice call (if SMS fails)
• **International**: Worldwide delivery
• **Carriers**: All major networks supported

Troubleshooting Common Issues

#### Code Not Received?

Try these solutions:

1. Wait 2-3 minutes: Delivery may be delayed

2. Check blocked messages: Unblock unknown numbers

3. Verify number: Ensure correct phone number

4. Request new code: After 10 minutes expiry

5. Contact support: If issues persist

#### Invalid Code Error?

Common causes:

• **Expired code**: Request new verification code
• **Wrong digits**: Double-check entered numbers
• **Multiple attempts**: Wait before retrying
• **Network issues**: Check internet connection

#### International Numbers

• **Country code required**: Include + and country code
• **Format correctly**: No spaces or special characters
• **Supported regions**: Most countries covered
• **Delivery time**: May take 1-5 minutes internationally

Security Best Practices

#### Protect Your Phone

• **Keep device secure**: Use screen lock
• **Don't share codes**: Never give OTP to others
• **Delete messages**: Remove old verification codes
• **Report theft**: Contact support immediately if phone stolen

#### Account Safety

• **Regular updates**: Keep phone number current
• **Monitor activity**: Check account notifications
• **Strong passwords**: Use complex account passwords
• **Log out properly**: Always log out when finished

Benefits After Verification

#### Enhanced Security Features

• **Two-factor authentication**: SMS-based 2FA available
• **Transaction alerts**: Real-time notifications
• **Login notifications**: Account access alerts
• **Withdrawal confirmations**: SMS verification for withdrawals

#### Faster Support

• **Identity confirmation**: Quicker support resolution
• **Account recovery**: Faster password reset
• **Verification status**: Trusted account classification
• **Priority handling**: Expedited customer service

Managing Your Verified Phone

#### Update Phone Number

• Access account settings
• Select "Change Phone Number"
• Verify new number with OTP
• Old number automatically removed

#### Remove Phone Number

• Contact customer support
• Provide identity verification
• Alternative security measures required
• May affect account functionality

Need Assistance?

Our support team is ready to help:

• **Live Chat**: 24/7 instant support
• **Email**: support@gofx.com
• **Phone**: +357 22 250 352
• **Help Center**: Detailed guides available

Secure your trading account today with phone number verification!